- What can I ship through AllProShipping.com?
- Are there any guidelines for packaging my shipment?
- How do I send a package with AllProShipping.com?
- How and where can I drop off my package?
- How do I get UPS to pick up my package?
- How can I track my package?
- How can I look at my shipping history?
- Why do you want my package weight and dimensions?
- How do I avoid adjustment charges?
- Special note for bicycle shipping
- When will my Next Day Air package arrive?
- Which sites does my AllProShipping.com account work for?
- What are your return and refund policies?
- Does UPS ship on holidays?
- How do I email a shipping label?
- What is your Privacy Policy?
- What are your Terms & Conditions?
- How do I contact AllProShipping.com customer service?
What can I ship through AllProShipping.com?
You can ship anything that UPS allows. UPS is pretty accommodating, but they do not allow hazardous or illegal materials, and they have restrictions on live animals, dry ice and other materials.
You cannot ship illegal drugs, batteries, liquor, aerosols, firearms and ammunition, fireworks, explosives, mammals (no dogs, no cats), birds, and absolutely no venomous reptiles.
You must also follow all UPS rules and restrictions. For more details, see these sections of the UPS site:
- Packaging and Supplies
- UPS Guide for Shipping Ground and Air Hazardous Materials
- Coolants and Refrigerants (Dry Ice)
Are there any guidelines for packaging my shipment?
Always follow these general packaging guidelines:
- Use a rigid box with flaps intact.
- Remove any labels, hazardous materials indicators, and other previous and now irrelevant shipment markings from the box.
- Wrap all items separately within the package.
- Use adequate cushioning material. Crumpled newspaper works well.
- Use strong tape designed for shipping. Do not use duct tape, scotch tape or masking tape to seal your package.
- Do not use string or paper over-wrap.
- Use a single address label with clear, complete delivery and return information.
- Place a duplicate address label inside the package.
How do I send a package with AllProShipping.com?
We did our best to make the site simple and straight forward. But here are the three basic steps:
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Create your label.
If you’re just curious about how much your shipment will cost, start by clicking the Calculate Shipping Cost button or tab. If you like our pricing, which you will, you can follow the process and book your shipment.If you know you want to send a package, click the Book A Shipment button or tab. Enter the necessary shipping and payment information.
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Print your label
After you confirm your purchase, we will email your receipt and shipping label to you. You must print the shipping label within 30 days—but it does not expire, but can only be used once. If you’re ready to print your shipping label, click the Print Shipping Label Now button. -
Give UPS your shipment.
You have two choices, and you’ll tell us which one you want while you book your shipment.- You can drop your package at a UPS location. See How and where can I drop off my package?
- You can arrange for UPS to pick up your package. Select this option on the Shipping Details page when you book your shipment.
Keep reading…
How and where can I drop off my package?
Just walk into any UPS service location and hand your prepaid package to the clerk. That may be the UPS Store, a UPS Customer Counter or UPS facility, an Office Depot/Staples UPS counter, or a friendly business that has a daily pickup and will allow you to place your package in their daily pickup pile. At this point your package should be all taped up and ready to ship, and the prepaid shipping label should be securely and stylishly fastened to the top.
To find a UPS location near you, follow this link to the UPS Find Locations tool.
How do I get UPS to pick up my package?
When you enter your package’s Shipping Details, you can select “I want to schedule a UPS package pickup.”
For residential addresses, your package will generally be picked up by 6 p.m. Please be watching and ready for the driver’s arrival.
Businesses generally have earlier pickup times than residences. Please be available to hand your package to the UPS driver.
Note: UPS charges an extra fee to pick up your package. If you select a pickup during the booking process, we will add about $8 to your shipment. If you contact our customer service departmentand ask for a same-day pickup, the charge will be about $9.
How can I track my package?
UPS uses a tracking number to identify and track every shipment as it moves through the system to its destination.
When you book a shipment with AllProShipping.com, we give you that package’s tracking number, both on screen and via email.
To track the progress of your shipment, go to the AllProShipping.com homepage, enter your tracking number in the box that says “Enter Tracking Number” and hit the “Track on UPS.com” button.
This will send you to the UPS site, where you’ll get all the information you need.
How can I look at my shipping history?
It’s easy to peruse the shipments you’ve sent through AllProShipping.com and its family of niche sites.
Go to the AllProShipping.com homepage and log into your account. Go to your account and follow the links from there.
Why do you want my package weight and dimensions?
UPS bases its transportation charges on three things:
- Service. Next Day Air? 2nd Day Air? Ground?
- Distance. The farther you send something, the more it costs.
- Weight/Size. The larger and/or heavier something is, the more it costs.
Weight/Size can be determined in two ways:
- The actual weight. Put your box on a scale. 5.9 lbs. Easy.
- Dimensional weight. This might seem tricky, but it’s actually pretty simple. UPS multiplies the package length x width x height, then divides by 194. That number is your package’s dimensional weight.
Example: Length 12" x Width 12" x Height 9" / 194 = 6.7 lbs.
They look at your package’s actual weight and dimensional weight, and use the heavier of the two, rounded up to the nearest whole number. So your package bills as 7 pounds.
Note: They measures your package with lasers—yes, lasers. If they determine your package is bigger than you said it was, they will charge AllProShipping.com an adjustment fee—then we’ll charge you that adjustment fee. So measure twice.
How do I avoid adjustment charges?
When you screw something up, UPS charges us an extra adjustment fee—then we promptly charge you that adjustment fee. This isn’t fun for any of us, and it’s worth avoiding.
Incorrect address charges
When UPS attempts to deliver your package, but it turns out to be the wrong address, or the address doesn’t exist, they get annoyed. And they charge extra.
Please double-check your addresses and enter them accurately. 3911 Norwood Drive is not the same as 391 Norwood Drive, nor 3913 Norwood Drive, nor 3911 Norwood Avenue. The 80123 zip code is not the same as the 80128 zip code.
Each of those variations will incur an address correction fee. Please double check your address info for 100% accuracy.
Dimensional weight charges
UPS measures your package with lasers, and if they determine your package is bigger than you said—bam!—adjustment fee.
Measure accurately. Enter your information correctly. Measure twice. Double-check your work. Seriously.
Incorrect weight charges
Incorrect Weight shipping charge corrections occur when the weight of a package is different than the weight indicated at the time of shipping.
To avoid Incorrect Weight shipping charge corrections, use any standard scale and round up any fraction of a pound to the next full pound. Enter that number into the ShipYourReptiles.com interface—accurately, please.
Large and/or heavy packages
A package is considered a "large package" when its length plus its girth [(2 x width) + (2 x height)] exceeds 130 inches, but does not exceed the UPS maximum size of 165 inches.
If your package is considered large, UPS will add a large package surcharge of $50 and bill the shipping amount for a 90-pound package, regardless of your package's actual weight.
TIP: When you measure your package, be sure to measure the bulges. Bulges will push some larger boxes over the limit.
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Packages with an actual weight of more than 150 pounds, or that exceed 108 inches in length, or exceed a total of 165 inches in length and girth [(2 x width) + (2 x height)], as measured to determine their billable weight, are not accepted for transportation.
If found in the UPS system, Over Maximum Weight, Over Maximum Length and Over Maximum Size packages are subject to an additional charge of $50
Additional handling charges
Additional Handling applies to the following:
- Any article that is encased in an outside shipping container made of metal or wood
- Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
- Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches
- Any package with an actual weight greater than 70 pounds
- Each package in a UPS Hundredweight, UPS Ground (Freight Pricing), UPS Standard to Canada, or international shipment where the average weight per package is greater than 70 pounds and the weight for each package is not specified on the source document or the UPS automated shipping system used.
UPS also reserves the right to assess the Additional Handling Charge for any package that, at their sole discretion, requires special handling.
So there. Don’t try anything funny. If UPS charges ShipYourReptiles.com an additional handling charge, ShipYourReptiles.com charges you that additional handling charge. It’s not fun, but it’s fair.
Residential delivery charges
UPS defines a residence as a location that is a home, including a business operating out of a home that does not have an entrance open to the public. If you’re breeding reptiles in your spare bedroom, sorry—it’s still a residence.
You can avoid Residential Delivery shipping charge corrections by selecting Residential Address when you enter the address. Residential surcharges are usually just a few dollars max.
Over maximum limits charges
UPS has established specific weight and size limits for the packages you send with all UPS services.
Learn about UPS weight and size limits.
Special note for bicycle shipping
Bike boxes often incur a UPS large package surcharge.
When shipping a complete bicycle, you have to be careful not to go over UPS' dimensional limits. The dimensional limit is 130 total inches. Any box over 130 inches [length + (2 x height) + (2 x width)] will default to a 90-pound billing weight (even if it's much lighter), plus it will incur a $50 large package surcharge.
$50 is the standard UPS charge for large packages. You don't want that, and neither do we. If your package is over the 130 dimensional limit, and it incurs the surcharge, EVEN IF IT IS RE-MEASURED AND ASSESSED DURING TRANSIT, UPS will bill us the extra $50, then we will have to BILL YOU the extra $50. Nobody wants that.
BMX boxes typically fall well under the 130 inch dim limit. A typical BMX bike box is 48x25x8, which extrapolates out to 114 dim inches, which is fine. That BMX box will bill at actual weight and will NOT incur the large package surcharge of $50.
MTB boxes can sometimes fall OVER the limit. A typical 52x28x9-inch box extrapolates out to 126 inches and falls under the limit, NO SURCHARGE. You pay for the actual weight on that box, no problem.
If you use an MTB box that's slightly larger -- 54x31x9 -- your dim number is 132. That's over the limit. It triggers the surcharge and automatically bills at 90 pounds.
Use the smallest box you can.
If you ship a 52x28x9 box weighing 35 pounds via UPS Ground from Colorado to California, your rate is $29. If you pack that same bike in a larger 54x31x9 box, your rate will be $74! The larger box gets booked at 90 pounds, plus you get hit with the $50 large-package fee. Use the smaller box!
Beware bulges.
UPS measures your box with more than a dozen lasers. If your box is right at the size limit, but its sides are bulging — ka ching! — you'll get hit with the large-package fee.
Consider using two boxes.
If your bike simply won't fit in the 52x28x9 (or smaller) box, consider shipping the wheelset in a separate box so each box is well under the 130 inch dimensional limit. The total shipping charge for both of those boxes is around $50 -- still well under the bigger-box charge of $74.
When shipping large boxes, especially bike boxes on the upper edge of the UPS dimensional limits, it pays to plan ahead, choose your boxes wisely and pack smart. Feel free to call or email us with questions or for more specific help! Contact us.
When will my Next Day Air package arrive?
For most addresses, your Next Day Air package will arrive by 10:30 a.m. Tuesday through Friday. There is NO DELIVERY on Saturday or Sunday. DO NOT send a Next Day Air package out on Friday, it will NOT arrive until Monday.
In some outlying areas, Next Day Air packages are delivered by noon. In farther outlying areas, Next Day Air packages are delivered by the end of the day.
Businesses often have morning drop-offs. If morning delivery is essential, consider sending your package to a business address.
If you're shipping a live reptile, it's important that your recipient be available to receive your package, no matter when it arrives.
- If you require delivery confirmation, the recipient must be ready and waiting for the UPS driver. You do not want the package going back onto the truck for delivery the next day.
- If you do not require delivery confirmation, tell your recipient to check the front and back doors, the porch -- all around the house -- to make sure the package doesn't sit out overnight.
Special note for Alaska and Hawaii
Because of their remoteness and limited UPS services, certain zip codes in Alaska and Hawaii require one or more additional days for pickup and delivery of Next Day Air shipments.
For specific information about shipping to or from these zip codes, please contact our customer service department at 303-730-2125 or info@allproshipping.com.
Here are the affected zip codes:
Alaska
| 99547-55 | 99612-15 | 99688-95 | 99820-21 |
| 99557-59 | 99619-22 | 99697 | 99824-27 |
| 99561 | 99624-28 | 99704 | 99829-30 |
| 99563-66 | 99630 | 99714 | 99832-33 |
| 99569 | 99632-34 | 99716 | 99835-36 |
| 99571 | 99636-38 | 99720-27 | 99840-41 |
| 99573-76 | 99640-41 | 99729-30 | 99850 |
| 99578-81 | 99643-44 | 99732-34 | 99901 |
| 99583-86 | 99647-53 | 99736-74 | 99903 |
| 99588-91 | 99655-63 | 99776-86 | 99918-19 |
| 99602 | 99665-68 | 99788-91 | 99921-23 |
| 99604 | 99670-71 | 99801-03 | 99925-29 |
| 99606-09 | 99674-86 | 99811 | 99950 |
Hawaii
| 96703-05 | 96718-22 | 96745-57 | 96788 |
| 96708 | 96725-29 | 96760-61 | 96790 |
| 96710 | 96732-33 | 96763-81 | 96793 |
| 96713 | 96737-43 | 96783-85 | 96796 |
Note: Don't forget your heat or cold packs!
Which sites does my AllProShipping.com account work for?
We are creating a family of sites to serve niche hobbyists. These sites will provide special services and packaging materials, but they will all share the same user accounts. When you sign up with AllProShipping.com (the big mama), you get access to the rest of the family.
These sites include:
- ShipYourReptiles.com (here and now)
- ShipYourAquatics.com (coming soon)
- ShipYourRC.com (coming soon)
- ShipYourBicycles.com (coming soon)
By the way: You can ship any UPS-allowed item on any of our sites.
What are your return and refund policies?
If you have not shipped a package using your shipping label, we can void your label and issue you a refund. Contact us with your tracking number.
If your package did not arrive by the guaranteed time, we can issue you a refund on the shipping cost alone. We do not cover the cost of goods shipped. UPS and Ship Your Reptiles do not guarantee perishable items or live arrival of shipped animals. Contact us with your tracking number.
Does UPS ship on holidays?
In general, no. Please plan your shipments around the 2010 UPS Holiday Schedule:
Memorial Day
Monday, May 31
No pickup or delivery service.
Independence Day (observed)
Monday, July 5
No pickup or delivery service.
Labor Day
Monday, Sept. 6
No pickup or delivery service.
Thanksgiving
Thursday, Nov. 25
No pickup or delivery service.
Day after Thanksgiving
Friday, Nov. 26
Delivery of UPS air packages only. No UPS Ground pickups or deliveries. Pickup
service provided for air shipments if prearranged by Wednesday, Nov. 24.
Last delivery day before Christmas**
Friday, Dec. 24
Delivery service for UPS air and ground packages. No UPS Ground pickup
service. Pickup service provided for air shipments if prearranged by Thursday,
Dec. 23.
Christmas Day
Friday, Dec. 25
No pickup or delivery service.
New Year's Eve
Friday, Dec. 31
Delivery of UPS air packages only. Automatic daily pickup service will not
be provided. Air packages will be picked up only if prearranged by
Wednesday, Dec. 30.
**Time-in-transit notes: On UPS holidays -- Jan. 1, May 31, July 5, Sept. 6, Nov.
25, and Dec. 25 -- there is no movement of any packages tendered to UPS. Also,
Nov. 26, Dec. 24, and Dec. 31 are transit days for UPS air and international
packages only.
How do I email a shipping label?
You can email a shipping label to a third party quickly and easily. This way other people can ship packages using your shipping account — and your great rate.
Download the pdf how-to sheet: How to email a shipping label
What is your Privacy Policy?
ALL PRO SHIPPING PRIVACY POLICY
Your information is completely confidential. We will not share it with or sell it to any other party.
At ShipYourReptiles.com, your privacy is a top priority. Please read below for our complete privacy policy details.
Overview
We use the information that we collect about you to fulfill your product and service purchases and to create a more personalized online experience. This is just a brief overview, so please read on for more details about our Privacy Policy. This Policy may change from time to time, so please check back periodically.
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Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you.
Questions regarding this Policy should be directed to info@allproshipping.com or the following address:
Attn: Privacy Information
Ship Your Reptiles
3911 Norwood Dr., Unit C
Littleton, CO 80125
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This Privacy Policy will explain the following regarding use of our site:
1. What information does shipyourreptiles.com collect from you?
In order to better provide you with products and services, superiorenterprise.com collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.
Personally Identifiable Information
This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, ShipYourReptiles.com can fill your orders and better provide you with personalized services.
Non-Personally Identifiable Information
This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
2. Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide ShipYourReptiles.com visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.
ShipYourReptiles.com does research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, a promotion, and from our server log files. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our site's content, layout, and services.
We gather information in the following ways:
Shopping
We collect IP addresses for the purposes of system administration, to gather broad demographic information, to enable ads to be served on our site, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor's computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site.
Ordering
When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.
Newsletters & Promotional E-mails
We offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials and deals. To stop receiving our newsletter, please notify us by e-mail at info@allproshipping.com
Contact Information
If you contact ShipYourReptiles.com or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply.
We also track customers' traffic patterns throughout their online session, including which pages a customer views while using the site. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information.
Cookies
We use cookies in the operation of our site.
Action Tags
We use action tags in the operation of our site.
3. Who is collecting your information?
Website Analysis Agent:
We may use an outside service to collect Non-Personally Identifiable Information on an aggregated basis so that we can improve the marketing and layout of our site. They may use cookies to perform their service. For more info, please see the section "Use of Cookies" below.
Surveys and Polling:
We may use a third party surveyor to run optional surveys for ShipYourReptiles.com. That surveyor collects Non-Personally Identifiable Information for the sole purpose of providing reports to ShipYourReptiles.com about our shoppers' interests and opinions.
Other Parties:
We do not sell, trade, or rent your Personally Identifiable Information to others without your consent. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of ShipYourReptiles.com, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency.
Services Provided on Our Site:
Except as otherwise stated in this Policy, without your consent, ShipYourReptiles.com does not disclose its customers' Personally Identifiable Information to other merchants.
Data Analysis Agents:
The information collected by or for ShipYourReptiles.com may be provided to an outside company for the purpose of analysis. That analysis is to help us to improve our site and product selection, and to notify you of special offers that may be of interest to you. That data analysis agent may not share any Personally Identifiable Information with others, or use it for any other purpose than to help ShipYourReptiles.com
Compliance with Service of Process or Law Enforcement:
Occasionally ShipYourReptiles.com may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation.
ShipYourReptiles.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
4.How can you update or correct your Personally Identifiable Information?
We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.
5.What are your choices regarding collection, use, and distribution of your information?
Email: We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the superiorenterprise.
6.What security precautions are in place to protect against the loss, misuse, or alteration of your information?
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
When you access your account information, the information is kept on a secure server. All of the customer data we collect is safe and protected against unauthorized access by physical security means. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encryps all of your personal information, including credit card number, name, and address, so that it can not be read over the internet.
7. A special note about children's privacy
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at info@shipyourreptiles.com so that we may delete the minor's information.
8. ShipYourReptiles.com and third-party use of "cookies" and "action tags."
ShipYourReptiles.com Cookies:
When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to ShipYourReptiles.com. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site.
Ad Server Action Tags and other Data Collection Methods:
An action tag is a method used to track responses or actions. Action tags are images embedded in a website page that are used to transparently collect information. Our ad server uses action tags to count the number of times that visitors - as a group - click on a particular banner ad or visit the pages of our site. Without collecting any personally identifiable information, they use that data to tell us (and advertisers) which ads are the most effective on particular sites. No Personally Identifiable or individual customers' specific product information is collected.
9. Contacting ShipYourReptiles.com about privacy questions or concerns:
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact ShipYourReptiles.com by sending a letter to:
Attn: Privacy Compliance Officer
Ship Your Reptiles
3911 Norwood Dr., Unit C
Littleton, CO 80125
You may also contact us by e-mail at info@ShipYourReptiles.com.
10.Privacy Policy changes:
This Privacy Policy was last changed on March 16, 2009. If ShipYourReptiles.com makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.
What are your Terms & Conditions?
TERMS & CONDITIONS FOR PURCHASE OF UPS SHIPPING
This contract for the purchase of UPS Value Added Shipping Services (“Agreement”), by and between All Pro Shipping, Inc. (“Seller”) of 3911 Norwood Drive, Unit C, Littleton, Colorado 80125 and the registered purchasing party (“Buyer”), is entered into and becomes immediately effective on the date this transaction is completed and validated through acquiescence and acknowledgment of acceptance of the Terms & Conditions of this Agreement as verified, evidenced and affirmed by the application of Buyer’s digital or written signature as applied to this Agreement.
In consideration of the covenants and conditions contained herein, the parties agree as follows:
-
Definitions
- UPS. United Parcel Service
- Seller. All Pro Shipping, Inc…
- Buyer. Term used to define the individual that provides/applies his or her digital-signature-confirmation to the Terms & Conditions and the individual that pays for The Package.
- Reservation. Terms used to define Buyers purchase of UPS value-added shipping services from Seller.
- Parcel. Term used to define any item shipped through UPS, with suitable packaging, per the terms and conditions of this Agreement.
- The Package. Phrase used to describe the UPS shipping services purchased from Seller by Buyer.
-
Conditions of Sale
- Services Provided. In exchange for valuable consideration received, Seller agrees to provide the following services (“The Package”), subject to change at Seller’s sole and exclusive discretion:
- Shipping. Seller is an independent, outside UPS value-added shipping services agent, and Seller, in no way, is associated to or involved with the business dealings or practices of UPS. Working under this premise, Seller agrees to provide UPS value-added shipping services to Buyer.
- UPS Facilitation. In so signing, Buyer agrees to allow Seller to facilitate shipping arrangements between Buyer and UPS, via UPS pick-up or UPS drop-box, including but not limited to: (1) allowing Seller to provide UPS with Buyers address; (2) allowing Seller to provide UPS with Buyers relevant personal information; (3) allowing Seller to provide UPS with pickup and delivery times for Buyer; (4) allowing Seller to purchase UPS shipping on Buyers behalf; and (5) allowing Seller to pay for UPS shipping services provided to Buyer.
- Billing. Seller agrees to provide Buyer with detailed UPS billing analysis, which includes, but is not necessarily limited to, billing history analysis and review and billing manipulation.
- Returns. Seller agrees to facilitate returns for Buyer, when necessary and appropriate.
- Discounts. Seller agrees to provide discounted UPS shipping rates to Buyer, with said rate applied per the conditions set forth in Sellers “Discount Proposal” to Buyer. At Sellers sole discretion, Seller reserves the right to review Buyers discount on a weekly basis, and, based on an eight (8) week rolling average, adjust Buyers discount rate based on Buyers previous eight (8) weeks of billing.
- Call Service. Seller agrees to provide Buyer with a call service program with regard to Buyers UPS shipping needs such that if Buyer requires UPS account service, or other pertinent needs relevant to UPS shipping services, Buyer will contact Seller who will then contact and facilitate communication with UPS on Buyers behalf. Sellers call service may assist with, or facilitate, Buyer needs including, but not necessarily limited to, lost parcel issues, damaged parcel issues, refund issues, insurance issues, cancellation issues, delivery issues, driver issues and other relevant Buyer concerns.
- Special Services - Snake Shipping. Buyer undertakes of this Agreement for good and valuable consideration received in that Seller has arranged and negotiated with UPS, a contractual relationship that will allow Buyer to ship non-venomous snakes via UPS. Buyer acknowledges that the shipment of non-venomous snakes was previously banned via UPS and that, in so providing this service, Seller is providing a good and valuable service to Buyer.
- Terms of The Package
- Purchasing. UPS value-added shipping services will be sold on a continual basis. Reservations will be accepted at all times, accept that pick-up of parcels is limited and subject to UPS hours of operation which includes UPS closures for the evening, weekends, or holidays and UPS terms and conditions. Buyers are required to order their shipping through Seller in order to receive the benefits defined in The Package. Reservations made through UPS will prevent said purchaser from receiving The Package.
- Reservation Procedure. Buyer will make reservations for UPS value-added shipping services by ordering said service through Seller’s website. Seller’s website will provide adequate prompts and directions such that Buyer will complete the payment and reservation portion of Buyer’s acquisition of the Package, through Seller’s website.
- Payment Terms. At the time of sale, Buyer will be billed, via credit card, by Seller per the terms defined in the Discount Proposal and subject to relevant state and local taxes.
- Product Pickup. After purchasing the Package from Seller, Buyer will then be obligated to shipment via UPS. Buyer will be prompted as to the proper UPS pickup times, pickup windows and locations. Buyer agrees to be obligated to these conditions without recourse.
- Service Fees. There simply are no service fees. Seller, as a provider of UPS value-added shipping services, at all times, will make best efforts to provide discounted UPS shipping rates to Buyer.
- Cancellation/Refund Policy. Buyer may cancel or void reservations, but said cancellation or voidance is subject to a discretionary $4.95 service charge by Seller.
- Rate Adjustment. Rates are subject to discretionary and reasonable adjustment for reasons including, but not necessarily limited to: i) Buyer providing the wrong address(es); (ii) Buyer improperly packaging a parcel(s); and (iii) Buyer does not comply with UPS and/or Sellers terms and conditions.
- Assignment of Right. Buyer shall not be entitled to assign Buyer’s interest in this reservation to a third party.
- Duration. The terms of this contract shall be self-renewing on a weekly basis.
- Cancellation. If, at any time, Buyer chooses to terminate their relationship with Seller, Buyer must provide written notification of such cancellation and pay all debts owing to Seller. Seller may cancel this Agreement at any time and for any reason.
- Seller’s Reservation of Right. Seller reserves the right, at any time, to change, postpone or abandon all or any part of The Package and to adjust or change the terms when reasonable, advisable or necessary. In the case of such change, Seller will not be responsible for any losses or expenses incurred or caused by reason of such change, postponement or abandonment. Buyer acknowledges that unforeseen circumstances may arise which may lead to the cancellation of certain terms or conditions. As such, Seller reserves the right to change, postpone or abandon any term or condition should it become reasonably necessary.
- Services Provided. In exchange for valuable consideration received, Seller agrees to provide the following services (“The Package”), subject to change at Seller’s sole and exclusive discretion:
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Zero Tolerance Policies
- Controlled Substances. Seller has a zero tolerance policy regarding the illegal use, possession, purchase or distribution of controlled substances. Any violation of this policy will result in the revocation of any service provided under The Package, including but not limited to, revocation of shipping privileges and termination of reservations. Seller will not be responsible for losses and damages incurred as a result of actions taken pursuant to this policy.
- Discrimination Against Protected Classes. Seller has a zero tolerance policy regarding discrimination against anyone, including protected classes. Any violation of this policy will result in the revocation of any service provided under The Package, including but not limited to, revocation of shipping privileges and termination of reservations. Seller will not be responsible for losses and damages incurred as a result of actions taken pursuant to this policy.
- Shipping of Venomous or Dangerous Snakes or Animals. Seller has a zero tolerance policy regarding the shipment of venomous or dangerous snakes or animals. Any violation of this policy will result in the revocation of any service provided under The Package, including but not limited to, revocation of value-added shipping privileges and termination of reservations. Seller will not be responsible for losses and damages incurred as a result of actions taken pursuant to this policy.
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Indemnity and Waiver from Suit
- UPS. Buyer knowingly undertakes of the terms of this Agreement with the informed knowledge that Seller is an independent, outside UPS value-added shipping services agent, and that Seller, in no way, is associated to or involved with the business dealings or practices of UPS. As such, upon information and knowledge, Buyer consents to the following:
- Personal Responsibility. Buyer indemnifies, and Seller accepts no responsibility, whatsoever, for any and all actions of UPS, its employees or representatives, including, but not limited to, actions by delivery men or women employed by or associated to UPS, and Buyers dealings with them. Buyer understands that it is the sole responsibility of Buyer to deal with UPS in a professional manner, and that Buyer undertakes a duty to notify Seller of any issues Buyer might have with their UPS shipping arrangement.
- Commencement of Action. In the event Buyer commences an action against UPS, or UPS commences an action against Buyer, including but not limited to a negligence action against UPS for failure to provide safe shipping accommodations, liability of buyers for damage to or theft of parcels, personal property damage, delays in or inability to reserve shipping, unforeseen circumstances at UPS, or any other cause of action owing to UPS’s or Buyer’s negligence or failure to perform, including but not limited to any breach of UPS’s duty of care, Buyer provides Seller with complete immunity and indemnity from suit in the event such action commences.
- Buyers Knowing Assumption of Risk. Upon agreeing to the terms and conditions of this Agreement, Buyer also agrees to comply with the terms and conditions set forth by UPS for parties shipping packages using UPS services. Buyer makes special note of the fact, and accepts the inherent risk associated thereto, that UPS does not, nor does Seller, guarantee the live arrival of animals or snakes delivered via UPS. Buyer knowingly assumes the risk that, in the case of non-compliance with the terms and conditions of shipping as set forth independently by UPS, Buyer may be asked to terminate their reservation. In the event that Buyer is asked to terminate their reservation with UPS prior to the date they are due to ship or other relevant reasons, Buyer indemnifies Seller against any such action(s) commencing therefrom.
- Complete Release of Liability. Buyer voluntarily and knowingly assumes all risks associated to or involving:
- Buyer’s shipment(s) of parcels through UPS, including, but not necessarily limited to, Buyer’s duty to package their parcels suitably,
- Any errors or omissions regarding credit card or payment transactions,
- Buyer’s or Seller’s cancellation or non-compliance with UPS terms and conditions, and
- all other actions resulting from or taken by Buyer, Seller, or UPS in relation to Buyer’s purchase of The Package.
- Buyer’s Covenant Not to Sue Seller. Buyer will not bring suit in law or equity against Seller, any of its officers, directors, stockholders, employees, agents, affiliates, or any other person or entity on grounds, including but not limited to, libel, slander, invasion of privacy, personal injury, death, negligence, property damage or attorney’s fees which may occur at a location or as a result of their purchase of The Package. Buyer further affirms and agrees that Seller is providing service assistance regarding, but not limited to, shipping delivery guarantees, UPS tracking, damaged product or non-delivery reimbursement, and other services, as an inclusive component of The Package, however, Buyer will not bring suit in law or equity against Seller, any of its officers, directors, stockholders, employees, agents, affiliates, or any other person or entity on grounds related to UPS error. Seller agrees that this release shall be binding upon Seller, and seller’s heirs, next of kin, executor(s) and personal representative(s).
- UPS. Buyer knowingly undertakes of the terms of this Agreement with the informed knowledge that Seller is an independent, outside UPS value-added shipping services agent, and that Seller, in no way, is associated to or involved with the business dealings or practices of UPS. As such, upon information and knowledge, Buyer consents to the following:
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Revocation of Acceptance
- If the Buyer accepts the terms tendered under this Agreement, the Buyer will have no right to revoke his or her acceptance, and after such acceptance the Buyer shall have no remedy against the Seller nor right to revoke such acceptance for any reason.
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Excuse of Performance
- Excuse of Performance by Substitute Performance. Where, without fault of either party, the agreed manner of performance becomes commercially impracticable, impossible or otherwise difficult to perform, including, but not limited to instances such as: (1) the bankruptcy of UPS, (2) force majeure, or (3) condemnation, closure or irreparable damage to facilities relevant to this Agreement, parties agree that Seller may, at Seller’s sole discretion, provide a commercially reasonable substitute if available, and that if substitute performance is tendered it must be accepted.
- Complete Excuse of Performance. Where, without fault of either party, the agreed manner of performance becomes commercially impracticable, impossible or otherwise difficult to perform including, but not limited to instances such as: (1) the bankruptcy of UPS, (2) force majeure, or (3) condemnation, closure or irreparable damage to facilities relevant to this Agreement, parties agree that, should Seller be unable to provide reasonable and comparable substitute performance, Buyer agrees to excuse said performance and releases Seller from all liability resulting therefrom.
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Breach
- Buyer Breach. Buyer shall be considered in breach of his or her obligations under this Agreement in circumstances including, but not limited to, when:
- Buyer wrongfully rejects the services provided; or
- Buyer wrongfully attempts to reject or revoke acceptance of the terms; or
- Buyer fails to make a payment due; or
- Buyer repudiates; or
- Buyer violates the Terms or Conditions of Seller; or
- Buyer violates the Terms or Conditions of UPS; or
- Buyer wrongfully fails to perform, or is in violation of an obligation, undertaken per the terms of this Agreement.
- Remedy for Breach. If the Buyer breaches, then with respect to any sales directly affected and, if the breach is of the whole Agreement, then also with respect to the whole undelivered balance, the Seller may take the following actions inclusive of, but not limited to:
- cancelling the Agreement; or
- withholding services provided under The Package; or
- cancelling reservations made on Buyers behalf; or
- recovering damages for non-acceptance, repudiation or breach.
- Measure of Damages. The measure of damages shall be the full contract value unless it is determined by a competent court of law that the measure of damages shall be the difference between the market price at the time and place for tender and the unpaid portion of the Agreement, together with any incidental damages, but less expenses saved in consequence of the Buyer’s breach.
- Buyer Breach. Buyer shall be considered in breach of his or her obligations under this Agreement in circumstances including, but not limited to, when:
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Right to Resell
- In the event Buyer breaches, Seller may resell or donate the same service package, at public or private sale, at any time upon breach, and recover from Buyer, as liquidated damages thereon, the difference between the above purchase price thereof (plus compounded interest on such purchase price from due date thereof at 28% per annum) and the price obtained on resale or donation, if the latter be less than the former; also all incidental losses and expenses, including salesman’s time and expenses and demurrage, storage, cartage, reassigning occupancy and any relevant additional charges. Resale anywhere in the usual course of Seller’s business and resale at any terminal market, or at or near destination, shall always be proper and the price received conclusive unless bad faith is clearly proven.
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Acceleration
- Default in the payment of any installment when due shall, at the option of the Seller, render the total purchase price at once due and payable or shall entitle the Seller to immediate cancellation of the Agreement. Any money theretofore paid shall be retained by the Seller as damages, except as otherwise provided by law, time being hereby expressly made the essence of this Agreement.
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No Oral Modifications
- No modification to this Agreement shall be valid unless, and in the event, that such modification is written and signed by Seller and Buyer.
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Attorney’s Fees
- In the event Buyer commences an action against Seller arising from this Agreement, should Buyer drop the suit, settle or lose on the merits, Buyer agrees to pay reasonable attorney fees incurred by Seller in defense of the action.
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Arbitration
- The parties agree that all disputes and claims relating to this Agreement shall be settled by arbitrators in accordance with the rules of the American Arbitration Association. Upon the written application by either Seller or Buyer for the hearing and adjudication of a dispute or claim, the recipient of the application will proceed with arbitration hearings. The parties agree to abide by and be bound by the decision and award of the arbitrators, and that a judgment may be entered in a court upon the award made in pursuance of this submission. Parties agree to split the costs of arbitration, accept that Buyer agrees to pay the costs of arbitration in the case that judgment is awarded in favor of Seller.
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Choice of Law
- All disputes and matters related to this Agreement shall be governed by and adjudicated in the State of Colorado in accordance with the Terms & Conditions contained herein.
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Digital Signature
- The parties to this Agreement affirm that the digital signatures of the parties included in this Agreement, which signatures may include initials, a checkbox verification/confirmation or other relevant affirmations of self, are intended to authenticate this writing and that the digital signatures have the same force and legal effect as the use of manual signatures.
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Merger
- This Agreement represents the entire understanding between the parties. Buyer’s decision to purchase and pay Seller for The Package constitutes Buyers acknowledgment of and consent to all of the terms and conditions of the Agreement, including, but not limited to, the limitations of liability described herein.
On today’s date, by applying digital or written signature to this Agreement, the undersigned hereby acknowledge, having reviewed the information included herein, certify, and agree to the terms and conditions contained herein without limitation.
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Email: info@allproshipping.com
Phone: 303-730-2125
Fax: 303-347-0400
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AllProShipping.com
Department: Please help me
3911 Norwood Dr., Unit C
Littleton, CO 80125
